Who we are
Avenue Beauty Lounge is a beauty salon located at 1616 Kings Hwy, Brooklyn, NY 11229. In this policy, “we,” “us” and “our” mean Avenue Beauty Lounge. You can reach us about privacy at any time at avebeautyny@gmail.com or (934) 500-1616.
Information we collect
We only collect information you choose to give us through our forms:
- Booking requests: your name, phone number, email address (optional), the service you’re interested in, your preferred date and time, any notes you add, and whether you’d like text messages about your appointment.
- Contact messages: your name, email address, phone number (optional) and your message.
- Technical information: like most websites, our server receives your IP address and basic browser information when you visit. We use your IP address briefly to limit repeated form submissions and prevent spam, and our server may keep standard technical logs for security and troubleshooting.
Please don’t include sensitive information, such as health details, in a form unless it’s needed for your appointment (for example, a sensitivity you’d like us to know about).
How we use your information
- To review your booking request, contact you to confirm it, and manage your appointment.
- To reply to your messages and questions.
- To text you about the appointment you requested, only if you opted in (see below).
- To keep basic records of appointments and client requests.
- To keep our website secure and protect it against spam and misuse.
We don’t sell your personal information, and we don’t share it with anyone for their own marketing or for targeted advertising.
Where your information is stored
Booking requests and messages are stored in a database on the salon’s own secured server, run for us by our hosting provider. Only Avenue Beauty Lounge staff with a password-protected account can view them. When a new request or message arrives, we may also receive a copy by email in the salon’s own mailbox, which is provided by our email service provider.
We use reasonable administrative, technical and physical safeguards, including encrypted (HTTPS) connections to this website, to protect your information. No system is perfectly secure, but we work to protect your information and will notify you if a security breach affects it, as required by New York law.
How long we keep it
We keep booking requests and messages only as long as we need them to serve you and keep reasonable business records, and then delete them. You can ask us to delete your information sooner at any time (see “Your choices and rights”).
Text messages (SMS)
If you check “Text me about this appointment” on our booking form, you agree that Avenue Beauty Lounge may send text messages about the appointment you requested, such as confirmations, reminders and changes, to the phone number you provided.
- Texting is optional. You don’t need to agree to it to request an appointment.
- We only text you about your appointment. We won’t send you marketing texts.
- Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to stop receiving texts, or HELP for help. You can also contact us at avebeautyny@gmail.com.
- Mobile carriers are not liable for delayed or undelivered messages.
- We don’t sell or share your mobile number or text-message consent with third parties or affiliates for their marketing purposes.
Cookies and tracking
The public pages of this website don’t use analytics, advertising or tracking cookies, and we don’t use tracking pixels. The only cookie our site sets is an essential session cookie that keeps salon staff signed in to the staff-only area of the site. Visitors who don’t sign in don’t receive it.
Third-party services
Some features of this site are provided by other companies:
- Google Fonts: our typefaces are loaded from Google’s servers, which means Google receives your IP address and basic browser information when you visit.
- Google Maps: our location map is an embedded Google Map. When it loads, Google receives your IP address and may set its own cookies. Our “Directions” links open Google Maps.
These services are governed by Google’s own privacy policy, available at policies.google.com/privacy. Our hosting and email providers process information only to provide their services to us.
Children’s privacy
This website is not directed to children under 13, and we don’t knowingly collect personal information from children under 13 through it. If you believe a child has sent us personal information, please contact us and we’ll delete it.
Your choices and rights
You can contact us at any time to:
- ask what personal information we have about you;
- correct information that is inaccurate;
- ask us to delete your information; or
- stop text messages (or simply reply STOP).
New York residents: we protect your private information with reasonable safeguards and will notify you of a security breach involving it, as required by New York law, including the SHIELD Act. Depending on where you live, you may have additional rights under your state’s law; we’ll honor those requests as the law requires. We won’t treat you differently for exercising your privacy rights.
To make a request, email avebeautyny@gmail.com. We may need to confirm your identity (for example, by checking the phone number or email you used) before acting on it.
Changes to this policy
If we change how we handle personal information, we’ll update this page and the date at the top. If we make significant changes, we’ll also post a notice on this website.
Contact us
Questions about this policy or your information? Email avebeautyny@gmail.com, call (934) 500-1616, or write to us at Avenue Beauty Lounge, 1616 Kings Hwy, Brooklyn, NY 11229. You can also read our Terms of Use.